Let's Calculate The Real Costs
Do you know how much you actually spend for 24/7 customer support? Let's calculate together.
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An average business spends more than $50,000 per year for 24/7 support. What if you could save 90% of that?
How Many Employees for 24/7 Support?
Let's calculate the minimum staff needed to provide uninterrupted customer support.
Employee #1
Morning shift (08:00-16:00). Works 5 days a week, 2 days off.
Employee #2
Evening shift (16:00-00:00). Works 5 days a week, 2 days off.
Employee #3
Night shift (00:00-08:00). Covers weekends and off days.
Cost Breakdown
Annual total cost calculation for 3 minimum wage employees
1 Employee: $2,500 × 12 months = $30,000
3 Employees: $30,000 × 3 = $90,000
Annual Total: $90,000+
* This calculation only covers the minimum wage. Social security contributions, taxes, meal and transportation allowances, leave entitlements, and other benefits are not included. The actual cost is much higher.
Numbers Don't Lie
Even if we ignore all additional costs and calculate only from minimum wage...
$90,000 / 12 months = $7,500/month
This is the "lowest" scenario. In reality, experienced customer representatives earn much more than minimum wage. Moreover, factors such as sick leave, annual leave, training costs, and staff turnover multiply this figure significantly.
The Human Factor Changes Everything
Costs are not limited to salaries. Human-related risks can be much more expensive.
⚠️ Warning
A customer representative giving wrong information, being rude, or failing to solve a problem can cause permanent damage to your business.
- Loss of motivation and performance decline
- Illness and unexpected absences
- High staff turnover rate
- Training and adaptation processes
- Inconsistent service quality
- Customer complaints and brand damage
AI never gets tired, never takes vacation, never gets sick, and always provides the same quality of service.
30-40%
Annual in call centers
2-4 Weeks
For full productivity
1 Bad Experience
= Permanent customer loss
Comparison
See the difference between traditional methods and our AI-powered system.
With 3 Employees
- High monthly cost ($7,500+)
- Disruption during sick and leave days
- Staff turnover issues
- Continuous training costs
- Inconsistent service quality
- Difficulty scaling
With Ekflow
- Low fixed monthly fee
- 24/7 uninterrupted service
- Zero staffing issues
- One-time setup
- Consistent quality responses
- Instant scalability
Ready to Start Saving?
Test our system with a free demo. No credit card required, no commitment. Set up in just a few minutes and see the difference.